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Cincinnati Ultimate Utilities Guide

Cincinnati ULTIMATE Utilities Guide | Water, Electric, Gas, Internet, & More

Last Updated on: 27th July 2022, 12:04 pm

Relocating to a new city is an exciting decision, but setting up your Cincinnati city utilities can be a pain if you don’t know who to contact. It is also one of the most common steps people forget when they leave an old home or apartment and move somewhere new. If you forget to create accounts before moving in, you may end up spending your first few nights in your new home without lights.

Thankfully, it only takes a few minutes to set up your new Cincinnati public utilities. If you take the time to call and set up utility accounts before your moving day, you can have a fast, relaxed transition into your new apartment or house. Try to arrange your new utility accounts as early as possible, so you don’t accidentally forget this important step.

Cincinnati Electric and Gas Utilities | Duke Energy

If you want to set up your Cincinnati electric or gas bill, you can use Duke Energy. This Cincinnati utilities provider serves electricity to more than 7.7 million customers across six American states. And they also distribute natural gas to more than 1.6 million clients in Tennessee, North Carolina, South Carolina, Kentucky, and Ohio.


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Duke Energy has a reputation as one of the biggest electric power holding companies in the country. With more than 150 years of experience, this Fortune 500 company has 51,000 megawatts of generating capacity. Each year, it continues to work toward cleaner energy and a more modern electrical grid.

How to Set Up and Pay for Your Cincinnati Gas With Duke Energy

To begin your account with Duke Energy, you can go to their site and go through their submission process. You will need to have your identification details, address, and the date you want your Cincinnati electric service to begin. If you apply online, the date you start your service on has to be at least three business days in the future for your account to be processed.

Unlike some city utilities in Cincinnati, Duke Energy requires customers to prove their credit history when they begin their electrical service. If you are a new client, they will run a credit check to determine your upfront costs. If you have no credit or bad credit, you may need to pay Duke Energy a deposit to use their services.

But you don’t have to pay a security deposit if you have existing services with Duke Energy and haven’t had more than two late payments in the last 12 months. If you have to pay a security deposit to start your Cincinnati utility billing, you will eventually get it back as long as you maintain a good payment history. Duke Energy will apply the security deposit toward your last bill when you end your services, or they will return it to you if you have made enough payments on time.

If you want to pay your Cincinnati utilities online, you can go to Duke Energy’s payment portal and create an account. You can also pay using an e-check, credit, or debit card using Speedpay. To pay by phone, call (800) 544-6900.

In order to pay in person, you can enter your address on Duke Energy’s site. It will show you nearby locations where you can pay your Cincinnati public utilities. Finally, you can send a check or money order to the following location to pay your bill each month:

Duke Energy

P.O. Box 1327

Charlotte, NC 2820

If you are having trouble paying your bill, Duke Energy also offers assistance programs. Ohio’s HeatShare program helps Ohio residents who need help warming their homes in the winter.

Contact Information for Duke Energy

Cincinnati Water and Sewage Utilities | Cincinnati Water Works

Like many Cincinnati public utilities, the City of Cincinnati is in charge of water and sewage around town. If you need to set up an account or pay your Cincinnati water bill, you can easily use their website. Once you get everything set up, you have a variety of payment options available.


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How to Set Up and Pay for Your Cincinnati Water and Sewage

To get started, you should head to the Cincinnati Water Works website to make your account and create a profile. Afterward, you can decide how you want to pay your Cincinnati city utilities.

You can pay your Cincinnati water bill online as long as you have your account number or phone number. For autopay, you can use your checking account, savings account, credit card, or debit card. To pay by mail, you should make a check out for the payment amount and send it to:

Greater Cincinnati Water Works

PO Box 740689

Cincinnati, OH 45274-0689

If you want to pay by phone, you simply need your credit or debit card or 10-digit bank account number. You can call (513) 591-7700 and make a payment 24/7. To pay your bill in person, you can go to the Cincinnati City Hall Treasurer’s Office, Greater Cincinnati Water Works, or the City of Mason Municipal Center.

Contact Information for Cincinnati Water Works

Cincinnati Trash & Sewer Utilities | City of Cincinnati

The City of Cincinnati Department of Public Services (DPS) is in charge of your Cincinnati trash services. With the DPS, you can enjoy having weekly garbage collection. There is also a recycling service every other week for residents in the city.

Cincinnati trash workers picking up local garbage

During spring, summer, and fall, the DPS offers a yard waste service during your normal recycling pick-up. You can also schedule for bulk item collection if you need it at any time during the month.

How to Set Up and Pay for Your Cincinnati Garbage Bill

If you are setting up a new account and need trash bins, you can request service through the DPS website by entering your address. As long as you live at an eligible address, the city will provide you with cans as well as pick up your garbage and recycling items each week.

To get your Cincinnati trash picked up, you need to use a city-approved cart. You are also not allowed to add hazardous items like household chemicals or car batteries to your trash. The city doesn’t allow things like building materials and car parts in the standard trash pick-up, but there are alternatives options you can get by contacting the city.

Contact Information for the City of Cincinnati

Cincinnati Internet Service Providers | Various

If you are searching for reliable high-speed internet service providers in Cincinnati, there are a few options for you to choose from.


Address: 223 Calhoun St, Cincinnati, OH 45219

Phone: (888) 406-7063

Cincinnati Bell

Address: 1 W Corry St, Cincinnati, OH 45219

Phone: (513) 565-2210


Address: 4240 Airport Rd Ste 316, Cincinnati, OH 45226

Phone: (513) 909-3498

Get Your Cincinnati Utilities Scheduled Today

When you move to a new place, you’ll want to show up and immediately unpack your things. If you haven’t connected your Cincinnati city utilities, it will be much harder to finish the job. You need to get your gas, water, trash, and electricity set up, so you can enjoy your new home as soon as you arrive.

Need help relocating to Cincinnati? The team of top-rated movers here at Bell Moving will simplify the moving process and let you relax as we handle all of the heavy lifting. Call us today at (513) 942-7500 or complete the Request a Quote form above for a free Cincinnati moving estimate!


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